Shipping & Returns
The shipping takes place with the Swiss Post. As soon as the order has been dispatched, the buyer will receive an email confirmation with the shipment number.
For all deliveries outside of Switzerland import duties may be charged (Fees, Import duties, VAT), which are determined by the destination. They are calculated according to the country of manufacture / Origin and the classification of the goods, and are collected as soon as your package has reached your country. mariggi does not keep any duties or taxes during the payment process and can't forecast what your possible duties will be. In the event of such additional duties they must be payed. The customer pays the costs thereof. Please contact your local customs office for more information about your country's policies.
The parcels are sent in four different zones. We charge the buyer a flat rate. Below you can check how much your flat rate is in your zone.
Note that no deliveries will be made on Sundays and holidays.
Switzerland and Liechtenstein: Flat rate of CHF 9.-
Zone 1(Europe) Flat rate: CHF 25.-
Germany, France, Italy, Austria, Cyprus, Belgium, Bulgaria, Denmark, Estonia, Finland, Greece, Ireland, Croatia, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Sweden, Slovakia, Slovenia, Spain, Czech Republic, Hungary
Zone 2 Flat rate: CHF 30.-
Albania, Bosnia-Herzegovina, Iceland, Kosovo, Liechtenstein, North Macedonia, Monaco, Norway, Russia, Serbia, Turkey, Ukraine, United Kingdom, Israel
Zone 3 Flat rate: CHF 45.-
USA, Canada, Brazil, Mexico, Morocco, Egypt, Saudi Arabia, UAE, Qatar, South Africa
Zone 4 Flat rate: CHF 45.-
China, Japan, Hong Kong, Australia, Thailand, Indonesia, India, Philippines
Free shipping for orders of CHF 250.- or more.
Information about return policy can be found in the terms and conditions point 5 and 6.
If you have a revocation, please use the document attached below - fill it out and send it back to us with the clothes and declaration together.